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Frequently Asked Questions

  1. What is Builders Update?
  2. How is Builders Update different?
  3. Is Builders Update a substitute for a listing in a Multiple Listing Service?
  4. How does Builders Update save time?
  5. Can I view available to-be-builts as well as properties readily available (quick move-ins)?
  6. Can I use the search tool to identify homes I am interested in even though I am not an agent?
  7. What will it cost me to use Builders Update?
  8. Is there a usage limit?
  9. Will my email account be shared with others?
  10. How is accuracy assured?
  11. How do I sort data on Builders Update?
  12. How do I speak with a real person?
  13. How do I send you comments and feedback?

Answers

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    What is Builders Update?
    Designed by real estate agents for agents, Builders Update is the #1 online source for new home inventory. We use the latest map-based search technology to bring the most comprehensive and accurate listings of new homes, to-be-built homes and condos directly to real estate agents and homebuyers.
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    How is Builders Update different?
    First, while anyone can search on Builders Update, the most complete data is available only to licensed real estate agents. Second, we are exclusively focused on new homes, to-be-built homes and condos. Since we’re Web-based, our data can be accessed and updated 24/7 from just about anywhere at any time (unlike print media). The data is consistently updated for accuracy in real time. Our mapping features allow agents to search the same way a homebuyer does, making the agent’s job faster. Our patented system and online collaboration tools feature an industry-first Buyer Registration process that brings new levels of transparency and accountability to the agent-builder relationship. Basically, we have all of the data and functionality an agent needs to facilitate selling new homes.
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    Is Builders Update a substitute for a listing in a Multiple Listing Service?
    Absolutely not. A Multiple Listing Service (MLS) is associated with local agents in the market area who provide a higher level of service usually associated with a particular agent working through a brokerage firm. That agent is providing key marketing services to help meet a builder’s specific needs per an extensive marketing plan. The local MLS, paired with a top agent, is the most powerful tool individual builders can avail themselves of. Builders Update is the best way to augment an individual agent’s marketing plan, provided their builder adds their inventory data into the Builders Update system. In many cases, Builders Update has partnered with local MLSs to augment their existing inventory of new, and to-be-built, homes to make the data readily available to agents using 'single sign-on' capability.
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    How does Builders Update save time?
    Agents and builder representatives now have a single site loaded with everything the agent needs to be able to sell a property. No more “phone tag” trying to get questions answered, or having to search ten different websites. All of the details can be acquired online in one spot: Floor plans, directions, contacts, prices, a map with directions, incentives—it’s all here, available 24/7.
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    Can I view available to-be-builts as well as properties readily available (quick move-ins)?
    Absolutely! A unique feature of Builders Update is the ability to view an accurate listing of quick move-in properties and properties that will soon be available for purchase in any given area.
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    Can I use the search tool to identify homes I am interested in even though I am not an agent?
    Yes! You can search all available properties and to-be-builts. When you find a property you like, just email your agent right from the property detail page.
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    What will it cost me to use Builders Update?
    Nothing. Searches of the system are completely free!
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    Is there a usage limit?
    No. You have unlimited access.
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    Will my email account be shared with others?
    Absolutely not! We respect everyone’s privacy and do not sell your data or personal information. Frankly, this is why we do this as a subscription model, so we can control the system and not be influenced by anything other than building a very efficient system.
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    How is accuracy assured?
    Our data is only as good as the data provided to us by the builders in a timely fashion. Our patented system actually time/date stamps every detail and community page so you can verify how fresh the data actually is. Typically, data is uploaded, re-verified, and updated if necessary every 24 hours.
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    How do I sort data on Builders Update?
    After initiating a search, you can modify your search criteria to reduce the number of properties show to a manageable list of properties. Properties are presented in a list format that can be quickly sorted or grouped by categories. Search results are automatically sorted by price from high to low, and can be sorted by categories, such as builder or square footage. Prices sort in numerical order. Subdivisions group homes by subdivision in alphabetical order.
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    How do I speak with a real person?
    Call us at (512) 901-9899 between 8 AM - 5 PM CST and we’ll get you fixed up. Or you can e- mail us at buyersupport@buildersupdate.com and we will get you an answer.
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    How do I send you comments and feedback?
    Please email us at buyersupport@buildersupdate.com. We’d love to hear from you!