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Frequently Asked Questions
  1. What is Builders Update?
  2. How is Builders Update different?
  3. Is Builders Update a substitute for a listing in a Multiple Listing Service?
  4. How does Builders Update save time?
  5. How much does a BU membership cost?
  6. Is there a term limit to my account?
  7. What if my license is inactive or suspended?
  8. I am licensed in several states; may I use a single account?
  9. Is there a usage limit?
  10. Will my email account be shared with others?
  11. How is accuracy assured?
  12. How do I sort the data?
  13. Can my clients view the homes I've found?
  14. Can I send instructions to turn on utilities?
  15. Can I share my membership with other agents?
  16. Can I email data to my clients?
  17. Will the email I send clients get copied to my primary e-mail account?
  18. I am having a problem accessing the system or have a technical question?
  19. I'd like to give you feedback?
Answers
  1. What is Builders Update?

    Builders Update is a web-based search engine specifically designed for licensed real estate agents to use free of charge. Builders in the local community support the program to help facilitate bringing accurate data for agents to match with their buyers. It is searchable and loaded with content rich features to help make the agent’s jobs easier.


  2. How is Builders Update different?

    Builders Update is geared exclusively to new homes and because it is web based can be accessed 24/7 from just about anywhere at any time. The data is consistently updated for accuracy in real time. The mapping features allow a search to be done the same way a buyer looks for an area, making the agent’s job faster. It is available only to actively licensed real estate agents. The site also features data on utilities, taxes, current events, schools, etc. Basically, all of the data an agent needs to facilitate selling new homes.


  3. Is Builders Update a substitute for a listing in a Multiple Listing Service?

    Absolutely not. A Multiple Listing Service is associated with local agents in the market area and as such provides a higher level of service usually associated with a particular agent working through that agent’ s brokerage firm. That agent is providing key marketing services geared toward helping their builder with that builder’s specific needs and an extensive marketing plan. The local MLS and a top agent is the most powerful tool an individual builder can avail themselves of period. If anything, Builders Update can be used in conjunction with an individual agent’s marketing plan if their builder decides to input the data.


  4. How does Builders Update save time?

    Agents and builder’s representatives now have a single site loaded with everything the agent needs to be able to sell the property. No more “phone tag” trying to get questions answered or having to search ten different web sites. All of the details can be acquired via the web in one spot except for the key to open the house. Floor plans, directions, contacts, prices, a map with directions, incentives; it’s all here, available 24/7. Everybody saves a lot of time and can be more efficient doing what they need to be doing instead of tracking down each other.


  5. How much does a BU membership cost?

    Searches of the system are free to all actively licensed real estate agents who have registered as users. Builders and their representatives can use the system either as licensed agents or as builders with inventory in the database. As a builder, there is a monthly fee to have properties listed in the database.


  6. Is there a term limit to my account?

    No, as long as you are 1) registered as an agent with an active real estate license or 2) registered as a builder or builder’s representative with inventory in the system, you can access the system.


  7. What if my license is inactive or suspended?

    You cannot access the system. Builders Update does compliance checks to verify member’s license status as active. Under extenuating circumstances, say you got your statewide education requirements in late, the local Builders Update representative in that city may override your requirement to give you time to re-activate your license. Our goal is to protect the integrity of the system as a tool for agents only.


  8. I am licensed in several states; may I use a single account?

    Absolutely, we just require you to be licensed in one, so you can use one for your registration.


  9. Is there a usage limit?

    None, you have unlimited access.


  10. Will my email account be shared with others?

    Absolutely not! We respect everyone’s privacy and do not sell your data or personal information. Frankly, this is why we do this as a subscription model, so we can control the system and not be influenced by anything other than building a very efficient system.


  11. How is accuracy assured?

    It can’t be totally as we are only as good as the data being provided to us by the builder’s representatives. However, what we do is go straight to the source with a data coordinator who talks directly each week with either the on-site representative or a person dedicated to providing the accurate data for the builder. This is as good a system as you can get being able to verify data.


  12. How do I sort the data?

    By clicking on the column heading, it automatically sorts the data from high to low or by grouping, whichever is called for. A price column would sort in numerical order, a subdivision column would group the homes in all of their respective subdivisions in alphabetical order.


  13. Can my clients view the homes I've found?

    Once you’ve made your list of selected homes, you can email a special link that your client can click and then see the detail pages as well as the images, floor plans and mapping that you see as their agent. You can also email other types of data as well.


  14. Can I send instructions to turn on utilities?

    A very special feature is that you can select the utility suppliers for a specific home and then email them to your clients. The system sends not only who the supplier is but the steps they need to take to get those utilities turned on!


  15. Can I share my membership with other agents?

    The system is free to all active agents so you don’t need to share. We send great tips for learning about how to help increase your new home sales and updates that will help you increase your volume so sharing only leaves you out of that valuable loop.


  16. Can I email data to my clients?

    Yes, the system allows you to send your clients a link so they can access specific data and pictures. You can send data to two addresses at a time. Keep in mind however, you need to be aware of the builder’s registration policies as it is imperative that a builder know you are working with your client and have them registered with that builder! Sending new home data to unregistered clients is not smart! We highly recommend you use a buyer representative form with all buyers!


  17. Will the email I send clients get copied to my primary e-mail account?

    Yes, you have that option in the box provided.


  18. I am having a problem accessing the system or have a technical question?

    Call us at 1-88-UPDATE-10 (888.732.8310) between 9am – 6pm CST and we’ll get you fixed up. Or you can e-mail us at info@buildersupdate.com and we will get you an answer.


  19. I'd like to give you feedback?

    Click on the “Feedback” icon on the top right portion of the Builders Update toolbar. We’d love to hear from you!